I've got to say this is the best cigar store on the web. I have never been treated better by a salesman by the name of Jim, what a great guy not to mention he is very cigar smart. I buy the Macanudo seconds and if you can close your eyes and draw on one and tell the difference between the seconds and the ones that aren't your a better man than me. They are always fast and on time. Thanks Jim
Great site, great prices. Had just what I wanted and it was easy to find.
C
C Turner 2012/04/07, 10:45 PM
I have always had a good experience. My order has been processed fast and accurately.
G
G Maddux 2012/02/29, 10:05 PM
Have got cigars from you before and will use you again.
F
Fred B. 2011/03/03, 05:09 PM
This is a good place to get cigars at a fair price.
S
Sady 2011/11/30, 08:19 PM
Nice site, easy to navigate. needs a sort by option though.
W
Walter Southmayd 2012/01/05, 09:11 PM
I bought from The Cigar Hut before. But I forgot who I bought cigars from. I'm very glad I found them again! Will buy cigars from them anytime I need a good smoke!
J
Jessica Montuori 2012/03/27, 10:26 PM
Easy to navigate, huge selection, great prices! Shipping's a little high but I will be using The Cigar Hut again
D
Donald Patterson 2016/07/19, 01:12 PM
If your looking for a great place to purchase your cigars, this is the place. In today's fast paced, get it done world they still remember what customer service is all about. If they have a problem, which is very rare, they fix it immediately. I had a delivery that was placed against my garage door. Needless to say when I backed out of my garage and yes right over the box of my favorite cigars, they were flattened. I email them and they immediately overnighted me a new box. No questions or "you should have looked" Plain and simply they made it right. It gave me reason to feel that customer service was still practiced by someone. Customer service is alive and well here. As an added bonus, they have great cigars !!!
Wow! Very fast service, even with a Government mule delivering. I just received my sticks and couldn't wait to tear into the box. As I lit up, Bob Marley came on iTunes - adding to the ambiance even though it's 39 degrees out. I think I've just found my "everyday" smoke. I can't share which one - I want to guard against demand. Sincerely, great prices and speedy service. I'd like to see a Cigar Hut T-shirt on your site so that I can display my allegiance. Well done!
These cigars are exactly what I wanted! They were on time and The Cigar Hut made the whole experience very personal. Thank you all :)
K
Ken Foust 2009/02/10, 01:44 PM
I just thought I would take the time to let you know. I looked and have dealt with several cigar companies. Their new trick is to rip people off on the shipping. So you will now be my first cigar company choice because of "honest shipping"
J
John B. 2011/09/26, 07:58 AM
Very accommodating site with quality products.
R
Ray Schoutrop 2003/03/18, 02:20 PM
Hello Jim, Herewith I want to confirm the receipt of a beautiful "Cambria" humidor. Certainly one understands now that this particular humidor gets a lot of WOW's from people. It was exactly my reaction too ;-) Thank you once more for your impeccable service. You and your team excel in promptness, attentiveness, effectiveness. In short, I can recommend The Cigar Hut to anybody with cigar related interests for their team is truly professional!
After discovering that I may have a conflict with the delivery method that I chose and the last minute obligation for travel. Jim made the offer to upgrade my delivery method (with no additional charge) to assure the arrival of my box of supreme cigars prior to my departure. I received my cigars as promised and they were in excellent condition. I've been purchasing via internet for over four years now. And have had better customer service from my online stores than some of the conventional stores with their mark-up and all. It's service like this that wins the customer's loyalty. You can be sure I'll be back!
Thanks again Jim!
Very satisfied with prices, shipping charges. I'll be back and recommend The Cigar Hut to my friends.
S
Sandra Fleming 2011/12/09, 08:33 PM
Great site, fabulous value for money
J
Justin W. 2002/09/19, 07:13 AM
Just wanted to thank you for an easy ordering-process. Your prices are wonderful and will continue to keep me coming back to you. I look forward to getting them tomorrow and sharing a few with close friends. Thanks again!
F
Freddie Cook 2011/11/25, 08:11 PM
I have found my dealings fully satisfying by quality and pricing.
