I like the huge selection of cigars to choose from
J
Juan Stringel 2012/03/05, 08:16 PM
Great place. Will recommend to friends
L
Lucas Chan 2001/05/07, 10:40 AM
Thanks very much for your care. I'll be a customer of your company for a long time. You're referred to me by a friend.. thanks again.
R
Randy Besancon 2001/01/12, 04:18 PM
Thanks for your help. It is much appreciated.
M
Michael J Flores 2002/11/12, 02:48 PM
After discovering that I may have a conflict with the delivery method that I chose and the last minute obligation for travel. Jim made the offer to upgrade my delivery method (with no additional charge) to assure the arrival of my box of supreme cigars prior to my departure. I received my cigars as promised and they were in excellent condition. I've been purchasing via internet for over four years now. And have had better customer service from my online stores than some of the conventional stores with their mark-up and all. It's service like this that wins the customer's loyalty. You can be sure I'll be back!
Thanks again Jim!
While we will all get through this Covid-19 challenge we all face I decided that a good cigar, or 2, from Cigar Hut would be make it a little more bearable. Thank you Cigar Hut for your years of great service, great product and especially during these tough times. Be safe.
D
Donald Patterson 2015/10/29, 11:02 AM
Great products and even better service. Several orders ago there was a problem with the Postal Service (USPS) and my order was for 2 boxes of cigars. When it finally arrived only 15 cigars were there, the box was broken and of the 15 cigars, some flattened and a note from the postal service saying 'sometimes problems happen". Really. Cigar Hut immediately sent, overnight, 2 next boxes. This time UPS. GREAT SERVICE. They dealt with the Post Office. Made it right immediately. That's the type of customer service they provide.
The quality, the price, availability, ease, and always a consistent product and smoke. thanks
R
Robert White 2012/03/13, 09:16 PM
Found it had good variety of brands and shopping was good as the description was with each product.
R
Raymond Marcom 2012/02/15, 07:54 PM
The products I have ordered have arrive in perfect condition. Cigar Huts prices are very good and my overall experience has been very good. The only negative would be their shipping costs are a little higher than most places I do business with.
G
Geoffrey H. 2004/02/10, 10:42 AM
After looking at various cigar shops for a new humidor I decided to order one from your website. I just received the humidor yesterday and I am writing to compliment you on your speed of service and the quality of your products. Not only did I find exactly what I was looking for, but I paid about 50% of the retail price. It's great to find a company that still takes pride in quality and service.
I've got to say this is the best cigar store on the web. I have never been treated better by a salesman by the name of Jim, what a great guy not to mention he is very cigar smart. I buy the Macanudo seconds and if you can close your eyes and draw on one and tell the difference between the seconds and the ones that aren't your a better man than me. They are always fast and on time. Thanks Jim
I have been shopping with you through a friend and now by myself for some time. I love your cigars and your pricing is almost always competitive with competition. The only thing that bothers me and will push me to shop elsewhere is your shipping charges and options. What costs me on the average $5 to ship cost $9 with you. Then for a second item I need to ship separately that item costs $6.95 and shipping is $8.95. I cancelled that item and will buy it somewhere else. Getting good prices on cigars is great. Getting wrecked by the shipping completely spoils the on line experience. thanks Anthony E. Triner Sr.
I found my cigar shop. Ordered Sunday night and had the smokes on Wednesday! 2 day shipping? I love it. Great prices, great shipping, what more can you ask for?
B
Brian H. 2011/11/03, 12:24 PM
Switched to Cigar Hut after having issues with Thompson. So far I have been very pleased with them.
J
James W. 2011/10/11, 04:54 PM
A great place to shop and find what you want.
B
Bob Lancaster 2001/02/23, 10:43 AM
Jim, Yes we did receive them and they look great! Thank you for a great product, I will be in touch in the future. Bob
W
William Roach 2011/11/28, 06:17 PM
The cheapest price I could find for my favorite cigar.
A
Alex Lomtev 2012/03/18, 09:23 PM
GREAT SELECTION................ESPECIALLY THE ALTERNATIVE CIGAR PRODUCTS..............LIKE THE 4-FER DEALS...............AL
