Cigar Hut Online Sales ^™

I wanted to send a note to let you know that I was very impressed with your company. First off, I looked around at several different sites and found your overall prices to be absolutely the lowest of anyone around. I ordered a box of Punch Gran Cru Prince Consorts through the website, but received a box of Monarcas instead. When I called up I spoke with someone named Jim, and he said he would look into it and call me back. He called me promptly within 10 minutes and apologized. I asked if he could discount me the Gran Cru sampler pack as you were out of Prince Consorts. He obliged with no arguments at all and I received it within 1 week. I was very impressed to say the least, and I am definitely a loyal customer now. Thanks again!!
Sincerely, Luke Everett

Dear Sirs, It has come to my attention that I, in error, made duplicate orders. I thought they didn't get through and would try them again and now I find I have about three extra orders in two days. I do not know how to rectify this. I know I signed up for them but I just didn't know they were getting through, so I'd try again. Please advise me what we can do. I want to remain a good customer of yours because I love the cigars and your service and the prices. I recommend you to all my friends. Sincerely, Harlan J. Blackstone
(After speaking to Harlan, he decided to have them shipped anyway)

First of all, I never take the time to leave a feedback as quite frankly, I don't have much time and most merchants services hardly meet my high expectations. In this case, with The Cigar Hut, I feel compelled to share my experience with these incredible, wonderful people. It is my first order with The Cigar Hut and the site is incredibly user friendly. The prices are fantastic. I initially had doubts about the quality but when I received my shipment 3 hours ago I realized how wrong I was. I spoke with Jim on the phone, he was very helpful and informative. The shipment arrived in a record time, specially that I am in a different country. The cigars were packaged very well, so no risk of damage during shipping. I was amazed with the freshness of the cigars. In brief, it was an ideal transaction in every single way. The Cigar Hut from now on is my only cigar supplier. Hopefully you guys stay that efficient and keep the prices as competitive so you keep happy loyal customers like myself for a long time. Basically, if you are a cigar smoker and you do not order from The Cigar Hut you are simply insane... and for your info, I have no interest whatsoever in the company and never met anyone there face to face... I am just one happy customer in love with their cigars and their service. Thanks much to The Cigar Hut people.