Hello Jim, Herewith I want to confirm the receipt of a beautiful "Cambria" humidor. Certainly one understands now that this particular humidor gets a lot of WOW's from people. It was exactly my reaction too ;-) Thank you once more for your impeccable service. You and your team excel in promptness, attentiveness, effectiveness. In short, I can recommend The Cigar Hut to anybody with cigar related interests for their team is truly professional!
Great selection, reasonable prices, reliable service and good after sale follow through.
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Gerry Adams 2012/04/19, 10:03 PM
Have done business with Cigar Hut for some time and will continue to do so.
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Mario Garitta 2015/06/24, 11:54 AM
The products from this store are always as fresh as a spring rose on the 1st of May! The Cigar Hut is the only place I shop for cigars. No need to go anywhere else! The order comes right away and the staff always helps if there are any problems. I would give it a five star rating! G
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Alex Lomtev 2012/03/18, 09:23 PM
GREAT SELECTION................ESPECIALLY THE ALTERNATIVE CIGAR PRODUCTS..............LIKE THE 4-FER DEALS...............AL
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Lori Ryan 2011/12/04, 06:28 PM
Buying gift and not all that knowledgeable about cigars. The website was set up so that i could find the info I needed to make my selection.
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Mark Mitchell 2012/08/11, 11:17 PM
It was easy to order and the website is very functional
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David S. 2003/06/25, 05:44 PM
Jim, Thank you for the quick reply! Your web site is an example of a very functional internet experience - my wife was impressed that she could educate herself and pick out the right humidor for me secretly because of your site. The delivery went smoothly, the product looks great and now your follow up is another example of total customer service. Thank you!
Hi Jim! I ordered another round of Macanudo Ascot Seconds last Friday, Once again, YOU and yours offer a tremendous service. I'm just now getting ready to go out and burn another one of those that I had to buy at the Tobacco Barn at the Pentagon City Mall...(since I didn't get them ordered from you in time). Guess what? One of these FIRST quality cigars is wrapped wrong and came apart in my hands as soon as I got the plastic off. Another from the same box had bits and pieces of the inner wrapper all over it. THIS one has a break just above the ring. YOUR seconds are better quality. Out of the two tins I bought on Tuesday, five thus far have had something wrong with them. That's a 25% bozo rate. But YOUR seconds??? well...now and then I get one wrapped wrong, but I'm finding only about two out a hundred that have any problems whatsoever. Funny...pay less for seconds and get better quality than the firsts I get at the mall...go figure.
Upon placing his order, Mr. Thomas included this note:
So far so good. If all goes well, I will say with most sincerity that this is the ONLY place to buy cigars!!!
(After receiving his order he sent us this comment:)
You guys ROCK! I just received my Puros and they are perfect! I just smoked one of the Maduros and it was quite nice. Thanks a lot and you will be getting more orders from this happy camper..
Great products at the best price possible! Excellent customer service also.
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Donald Patterson 2015/10/29, 11:02 AM
Great products and even better service. Several orders ago there was a problem with the Postal Service (USPS) and my order was for 2 boxes of cigars. When it finally arrived only 15 cigars were there, the box was broken and of the 15 cigars, some flattened and a note from the postal service saying 'sometimes problems happen". Really. Cigar Hut immediately sent, overnight, 2 next boxes. This time UPS. GREAT SERVICE. They dealt with the Post Office. Made it right immediately. That's the type of customer service they provide.
The cheapest price I could find for my favorite cigar.
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Lyell Chapman 2001/02/15, 08:39 PM
Hi Jim, This is great! I was down to my last 6 and the package was here when I got home from work this evening. They got here faster than the email with the tracking number! Thanks again for a job well done! Lyell
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Jeff Demshock 2012/01/11, 07:20 PM
I have made several purchases from Cigar Hut over the past few years; each and every one was delivered rapidly and was exactly as expected. Thanks for the great service.
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John B. 2011/09/26, 06:58 AM
Very accommodating site with quality products.
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Raymond Marcom 2012/02/15, 07:54 PM
The products I have ordered have arrive in perfect condition. Cigar Huts prices are very good and my overall experience has been very good. The only negative would be their shipping costs are a little higher than most places I do business with.
