This company is the one place I can get a specific item and will recommend this company and item.
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George C. 2011/05/10, 05:10 PM
Have been a customer for several years and am impressed with the continued quality and customer satisfaction.
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Brent Johnson 2009/05/06, 12:37 PM
I found my cigar shop. Ordered Sunday night and had the smokes on Wednesday! 2 day shipping? I love it. Great prices, great shipping, what more can you ask for?
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William Roach 2011/11/28, 06:17 PM
The cheapest price I could find for my favorite cigar.
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Sady 2011/11/30, 06:19 PM
Nice site, easy to navigate. needs a sort by option though.
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Fred B. 2011/03/03, 03:09 PM
This is a good place to get cigars at a fair price.
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Armando F. 2011/07/07, 07:20 AM
Very happy with the product, best for the price. Armando F.
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Luke Everett 2001/02/21, 07:17 PM
I wanted to send a note to let you know that I was very impressed with your company. First off, I looked around at several different sites and found your overall prices to be absolutely the lowest of anyone around. I ordered a box of Punch Gran Cru Prince Consorts through the website, but received a box of Monarcas instead. When I called up I spoke with someone named Jim, and he said he would look into it and call me back. He called me promptly within 10 minutes and apologized. I asked if he could discount me the Gran Cru sampler pack as you were out of Prince Consorts. He obliged with no arguments at all and I received it within 1 week. I was very impressed to say the least, and I am definitely a loyal customer now. Thanks again!!
Sincerely, Luke Everett
I have been a customer of them since 1999. Here it is 2015 and I still order from Cigar Hut and they still hold true, good prices and great service from Cigar Hut.
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Mike VanVorst 2001/12/20, 09:03 PM
WOW!! That's what I said to myself, twice! This is a busy time of year (the week before Christmas), but I just had to take a minute and send a quick little note. I went to my local tobacco chain store to get my wife her favorite cigars for Christmas. They didn't have them in stock. It is the week before Christmas and my only hope was to shop the Internet for the cigars. I found your website, ordered, and hoped that I would receive my order by Christmas. I couldn't believe when the UPS woman was at my door within 48 hours of my order. I found another product that I wanted to order that night and did, and hoped it would arrive as fast. It sure did. It was at my door within 24 hours. If the quality of the product is as good as the timeliness of your admin. and distribution operations I will be very happy. I really appreciate the prompt service. Thanks,
Thank you so much for your prompt response once again. I am sooooo glad that I asked. It was more complex than I thought.
If I ever purchase any more cigar paraphernalia for my husband, I will definitely order it from you. I will also recommend your company to anyone that I know who smokes cigars. It was been a pleasure doing business with you. Keep up the GREAT customer service. I really appreciate it. Satisfied Customer, Janine Ferranti
GREAT SELECTION................ESPECIALLY THE ALTERNATIVE CIGAR PRODUCTS..............LIKE THE 4-FER DEALS...............AL
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Vince M. 2011/08/04, 06:00 AM
I checked several sites and you guys are well below the competition on pricing. Easy to use site, and offered a bundle price on what I wanted. "I shall return."
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Sandra Fleming 2011/12/09, 06:33 PM
Great site, fabulous value for money
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Chris Webb 2001/04/09, 11:27 AM
Thank you for your previous assistance. I am still looking for some hard-to-find cigars for my home humidor. This is my weekly stock inquiry. I thank you again for taking the time to respond to me and to help further develop our business relationship. I sincerely appreciate fellow cigar enthusiasts who are professional business people, especially in light of how many unscrupulous retailers and suppliers are out there who like to price-gouge when certain cigars are in low supply. Live and learn right?
Dear Jim,
Thank you for your speedy reply and detailed answer which addressed all of my questions. You are clearly a professional and I will recommend The Cigar Hut to everyone I know.
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Don Ransom 2012/03/29, 09:30 PM
You beat the prices offered at the local retailers
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Lyell Chapman 2001/03/01, 12:18 PM
Hi Jim! I ordered another round of Macanudo Ascot Seconds last Friday, Once again, YOU and yours offer a tremendous service. I'm just now getting ready to go out and burn another one of those that I had to buy at the Tobacco Barn at the Pentagon City Mall...(since I didn't get them ordered from you in time). Guess what? One of these FIRST quality cigars is wrapped wrong and came apart in my hands as soon as I got the plastic off. Another from the same box had bits and pieces of the inner wrapper all over it. THIS one has a break just above the ring. YOUR seconds are better quality. Out of the two tins I bought on Tuesday, five thus far have had something wrong with them. That's a 25% bozo rate. But YOUR seconds??? well...now and then I get one wrapped wrong, but I'm finding only about two out a hundred that have any problems whatsoever. Funny...pay less for seconds and get better quality than the firsts I get at the mall...go figure.
