Jim, Thank you for the quick reply! Your web site is an example of a very functional internet experience - my wife was impressed that she could educate herself and pick out the right humidor for me secretly because of your site. The delivery went smoothly, the product looks great and now your follow up is another example of total customer service. Thank you!
What a great company... Great prices and fast service
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Lyell Chapman 2001/02/15, 08:39 PM
Hi Jim, This is great! I was down to my last 6 and the package was here when I got home from work this evening. They got here faster than the email with the tracking number! Thanks again for a job well done! Lyell
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Alex Lomtev 2012/03/18, 09:23 PM
GREAT SELECTION................ESPECIALLY THE ALTERNATIVE CIGAR PRODUCTS..............LIKE THE 4-FER DEALS...............AL
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Nancy Harju 2012/03/20, 09:25 PM
Great site, great prices. Had just what I wanted and it was easy to find.
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Eric Thomas 2002/03/16, 11:18 AM
Upon placing his order, Mr. Thomas included this note:
So far so good. If all goes well, I will say with most sincerity that this is the ONLY place to buy cigars!!!
(After receiving his order he sent us this comment:)
You guys ROCK! I just received my Puros and they are perfect! I just smoked one of the Maduros and it was quite nice. Thanks a lot and you will be getting more orders from this happy camper..
Thank you so much for your prompt response once again. I am sooooo glad that I asked. It was more complex than I thought.
If I ever purchase any more cigar paraphernalia for my husband, I will definitely order it from you. I will also recommend your company to anyone that I know who smokes cigars. It was been a pleasure doing business with you. Keep up the GREAT customer service. I really appreciate it. Satisfied Customer, Janine Ferranti
Hi Jim! I ordered another round of Macanudo Ascot Seconds last Friday, Once again, YOU and yours offer a tremendous service. I'm just now getting ready to go out and burn another one of those that I had to buy at the Tobacco Barn at the Pentagon City Mall...(since I didn't get them ordered from you in time). Guess what? One of these FIRST quality cigars is wrapped wrong and came apart in my hands as soon as I got the plastic off. Another from the same box had bits and pieces of the inner wrapper all over it. THIS one has a break just above the ring. YOUR seconds are better quality. Out of the two tins I bought on Tuesday, five thus far have had something wrong with them. That's a 25% bozo rate. But YOUR seconds??? well...now and then I get one wrapped wrong, but I'm finding only about two out a hundred that have any problems whatsoever. Funny...pay less for seconds and get better quality than the firsts I get at the mall...go figure.
I bought from The Cigar Hut before. But I forgot who I bought cigars from. I'm very glad I found them again! Will buy cigars from them anytime I need a good smoke!
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Lucas Chan 2001/05/07, 10:40 AM
Thanks very much for your care. I'll be a customer of your company for a long time. You're referred to me by a friend.. thanks again.
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Ralph Gaillard 2012/04/19, 10:01 PM
Very satisfied with prices, shipping charges. I'll be back and recommend The Cigar Hut to my friends.
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Jacob R. 2010/10/13, 12:01 PM
I have ordered your products for a number of years now. If I had only one word to describe my experience, it would be "outstanding"!!!
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Harlan J. Blackstone 2001/02/04, 06:59 AM
Dear Sirs, It has come to my attention that I, in error, made duplicate orders. I thought they didn't get through and would try them again and now I find I have about three extra orders in two days. I do not know how to rectify this. I know I signed up for them but I just didn't know they were getting through, so I'd try again. Please advise me what we can do. I want to remain a good customer of yours because I love the cigars and your service and the prices. I recommend you to all my friends. Sincerely, Harlan J. Blackstone
(After speaking to Harlan, he decided to have them shipped anyway)
Easy to navigate, huge selection, great prices! Shipping's a little high but I will be using The Cigar Hut again
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Gerry Adams 2012/04/19, 10:03 PM
Have done business with Cigar Hut for some time and will continue to do so.
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Lee 2012/04/29, 11:10 PM
Thanks guys you have a great inventory
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Ray Ross 2007/08/14, 02:17 PM
Well - you guys really impressed me. My address somehow got changed in your database. I contacted you after my shipment had already been sent and you really surprised me! You re-shipped my order to the correct address in record time! I've never had this type of service! Cigar Hut, you've got a new customer for life! I'll make sure that I pass this info to all my friends.
