We had an initial problem but the owner took care of it and I appreciate his willingness to work with me. It made me a appreciative customer.
J
JH Bullard 2012/02/29, 08:03 PM
My experience has been nothing but good. Fresh cigars and quick shipping
N
Nancy Harju 2012/03/20, 09:25 PM
Great site, great prices. Had just what I wanted and it was easy to find.
G
George C. 2011/05/10, 05:10 PM
Have been a customer for several years and am impressed with the continued quality and customer satisfaction.
L
Lyell Chapman 2001/02/15, 08:39 PM
Hi Jim, This is great! I was down to my last 6 and the package was here when I got home from work this evening. They got here faster than the email with the tracking number! Thanks again for a job well done! Lyell
M
M Frizzell 2012/04/14, 09:52 PM
The Cigar Hut had the best price on the Net for the 50 Count Whitetail Glass Top Humidor that I purchased. The product shipped quickly, arrived in great condition and I was impressed with the quality of the item.
D
Don Ransom 2012/03/29, 09:30 PM
You beat the prices offered at the local retailers
D
Don Farmer 2012/04/26, 10:07 PM
Quite happy with the quality and pricing.
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R Kamrath 2011/12/09, 06:40 PM
This company is the one place I can get a specific item and will recommend this company and item.
M
Monte M 2003/06/09, 11:05 PM
Just wanted to send you a line and tell you thank you. Your prices, ease of ordering and timely shipping are super. Also, you always have what I want in stock. Thanks again. .
C
Cheryl Borst 2011/12/10, 06:44 PM
Great prices and simple ordering.
J
Jacob R. 2010/10/13, 12:01 PM
I have ordered your products for a number of years now. If I had only one word to describe my experience, it would be "outstanding"!!!
A
Alan Clark 2012/02/24, 08:00 PM
Always a good place to shop
H
Harlan J. Blackstone 2001/02/04, 06:59 AM
Dear Sirs, It has come to my attention that I, in error, made duplicate orders. I thought they didn't get through and would try them again and now I find I have about three extra orders in two days. I do not know how to rectify this. I know I signed up for them but I just didn't know they were getting through, so I'd try again. Please advise me what we can do. I want to remain a good customer of yours because I love the cigars and your service and the prices. I recommend you to all my friends. Sincerely, Harlan J. Blackstone
(After speaking to Harlan, he decided to have them shipped anyway)
I have always had a good experience. My order has been processed fast and accurately.
L
Lucas Chan 2001/05/07, 10:40 AM
Thanks very much for your care. I'll be a customer of your company for a long time. You're referred to me by a friend.. thanks again.
L
Lyell Chapman 2001/03/01, 12:18 PM
Hi Jim! I ordered another round of Macanudo Ascot Seconds last Friday, Once again, YOU and yours offer a tremendous service. I'm just now getting ready to go out and burn another one of those that I had to buy at the Tobacco Barn at the Pentagon City Mall...(since I didn't get them ordered from you in time). Guess what? One of these FIRST quality cigars is wrapped wrong and came apart in my hands as soon as I got the plastic off. Another from the same box had bits and pieces of the inner wrapper all over it. THIS one has a break just above the ring. YOUR seconds are better quality. Out of the two tins I bought on Tuesday, five thus far have had something wrong with them. That's a 25% bozo rate. But YOUR seconds??? well...now and then I get one wrapped wrong, but I'm finding only about two out a hundred that have any problems whatsoever. Funny...pay less for seconds and get better quality than the firsts I get at the mall...go figure.
Wow! Very fast service, even with a Government mule delivering. I just received my sticks and couldn't wait to tear into the box. As I lit up, Bob Marley came on iTunes - adding to the ambiance even though it's 39 degrees out. I think I've just found my "everyday" smoke. I can't share which one - I want to guard against demand. Sincerely, great prices and speedy service. I'd like to see a Cigar Hut T-shirt on your site so that I can display my allegiance. Well done!
Hello Jim, Herewith I want to confirm the receipt of a beautiful "Cambria" humidor. Certainly one understands now that this particular humidor gets a lot of WOW's from people. It was exactly my reaction too ;-) Thank you once more for your impeccable service. You and your team excel in promptness, attentiveness, effectiveness. In short, I can recommend The Cigar Hut to anybody with cigar related interests for their team is truly professional!
