What a fantastic selection, and quality! Just a great website.
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K Joel 2011/12/14, 08:51 PM
It is easy inexpensive place to buy cigars
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M Frizzell 2012/04/14, 10:52 PM
The Cigar Hut had the best price on the Net for the 50 Count Whitetail Glass Top Humidor that I purchased. The product shipped quickly, arrived in great condition and I was impressed with the quality of the item.
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Ken Foust 2009/02/10, 01:44 PM
I just thought I would take the time to let you know. I looked and have dealt with several cigar companies. Their new trick is to rip people off on the shipping. So you will now be my first cigar company choice because of "honest shipping"
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D Smith 2012/05/02, 11:13 PM
Shipping is too high compared to other sites
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A Mollerstrom 2012/02/09, 09:50 PM
Wonderful service at the Customer Service Dept.
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Tyler W. 2011/10/21, 04:08 PM
You are the best. I recommend you to all my friends.
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Ray Ross 2007/08/14, 02:17 PM
Well - you guys really impressed me. My address somehow got changed in your database. I contacted you after my shipment had already been sent and you really surprised me! You re-shipped my order to the correct address in record time! I've never had this type of service! Cigar Hut, you've got a new customer for life! I'll make sure that I pass this info to all my friends.
Great site, great prices. Had just what I wanted and it was easy to find.
E. Hammond 2011/11/06, 07:12 PM
I have ordered cigars form other on line sources and have found this company to have the best value and freshness than any other. Never have had a bad experience or back order.
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Gerry A. 2011/11/10, 09:26 AM
Enjoy doing business with Cigar Hut and will continue to do so.
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Cheryl Borst 2011/12/10, 08:44 PM
Great prices and simple ordering.
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Bob Lancaster 2001/02/23, 12:43 PM
Jim, Yes we did receive them and they look great! Thank you for a great product, I will be in touch in the future. Bob
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Janine Ferranti 2002/01/27, 08:59 PM
Thank you so much for your prompt response once again. I am sooooo glad that I asked. It was more complex than I thought.
If I ever purchase any more cigar paraphernalia for my husband, I will definitely order it from you. I will also recommend your company to anyone that I know who smokes cigars. It was been a pleasure doing business with you. Keep up the GREAT customer service. I really appreciate it. Satisfied Customer, Janine Ferranti
I must say thanks to you guys I am able to enjoy a decent stick at a reasonable price. I am retired and disabled living on a fixed income so as I said, big thanks.
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William F. Millsaps 2009/02/04, 01:23 PM
Just received my order from The Cigar Hut. Thank you for such prompt shipping. As for the four-fer of Sumatran Toros I just received, I couldn't be happier. Smooth, spicy, and such a great aftertaste... perfect with a shot or two of single malt! I've done business with a couple of your competitors... I am a confirmed customer at The Cigar Hut now. Thank You!!
Jim, Thank you. I really appreciate your efforts. I received the cigars today. That is fantastic customer service. I will be sure to tell everyone about how easy it was to get these great cigars. Thank you so much.
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Lyell Chapman 2001/03/01, 02:18 PM
Hi Jim! I ordered another round of Macanudo Ascot Seconds last Friday, Once again, YOU and yours offer a tremendous service. I'm just now getting ready to go out and burn another one of those that I had to buy at the Tobacco Barn at the Pentagon City Mall...(since I didn't get them ordered from you in time). Guess what? One of these FIRST quality cigars is wrapped wrong and came apart in my hands as soon as I got the plastic off. Another from the same box had bits and pieces of the inner wrapper all over it. THIS one has a break just above the ring. YOUR seconds are better quality. Out of the two tins I bought on Tuesday, five thus far have had something wrong with them. That's a 25% bozo rate. But YOUR seconds??? well...now and then I get one wrapped wrong, but I'm finding only about two out a hundred that have any problems whatsoever. Funny...pay less for seconds and get better quality than the firsts I get at the mall...go figure.
Dear Sirs, It has come to my attention that I, in error, made duplicate orders. I thought they didn't get through and would try them again and now I find I have about three extra orders in two days. I do not know how to rectify this. I know I signed up for them but I just didn't know they were getting through, so I'd try again. Please advise me what we can do. I want to remain a good customer of yours because I love the cigars and your service and the prices. I recommend you to all my friends. Sincerely, Harlan J. Blackstone
(After speaking to Harlan, he decided to have them shipped anyway)