Cigar Hut Online Sales ^™

What great service, communication and incredibly quick international delivery (delivery to Australia). I did not expect to see my cigars or humidor for another week, imagine my surprise when they all turned up today. Very professionally wrapped and packaged, no chance of damage. Thank you for an exemplary online shopping experience and top of the line products.

I think that The Cigar Hut are one of the best on the net for cigars and their service is the best. I must thank you for the great service and the polite people you have on staff they were very courteous to me when I telephoned and they were very informative which is more than I can say for people here in the UK when I telephone them. Yours B H Lawless

Great products and even better service. Several orders ago there was a problem with the Postal Service (USPS) and my order was for 2 boxes of cigars. When it finally arrived only 15 cigars were there, the box was broken and of the 15 cigars, some flattened and a note from the postal service saying 'sometimes problems happen". Really. Cigar Hut immediately sent, overnight, 2 next boxes. This time UPS. GREAT SERVICE. They dealt with the Post Office. Made it right immediately. That's the type of customer service they provide.

Thanks...I ordered 2 this time!!!!
And, I'll do it again and again. I've found that the seconds are just as good as the ones with the band. I'm running about 5% seconds in the first quality Macanudo Ascots I buy at my local cigar store. Strangely enough, only 2 out of the last 100 seconds I bought were strange. One just had way too much wrapper on it (almost like it was double wrapped) and the other was rolled backwards (it unrolled as I smoked it...but then, I may have lit the wrong end!!) All in all, I'm very very pleased with your seconds. There seems to be a variety that I like too...true ascots, robustos, and maduros all in the same package. I personally like it a lot, as I generally buy Ascots, but sometimes like a change to Maduro or Robust. I can't say THANKS enough times or in enough ways!! LDC.

Jim, Thank you for the quick reply! Your web site is an example of a very functional internet experience - my wife was impressed that she could educate herself and pick out the right humidor for me secretly because of your site. The delivery went smoothly, the product looks great and now your follow up is another example of total customer service. Thank you!