Great products and even better service. Several orders ago there was a problem with the Postal Service (USPS) and my order was for 2 boxes of cigars. When it finally arrived only 15 cigars were there, the box was broken and of the 15 cigars, some flattened and a note from the postal service saying 'sometimes problems happen". Really. Cigar Hut immediately sent, overnight, 2 next boxes. This time UPS. GREAT SERVICE. They dealt with the Post Office. Made it right immediately. That's the type of customer service they provide.
Great products at the best price possible! Excellent customer service also.
J
John Cooper 2005/05/17, 05:20 PM
Hi Jim, I just wanted to drop you a line to say thank you for your speed of delivery and excellent quality cigars. I'm enjoying them so much that I had to put another order in! I hope you continue to prosper and thank you for your fabulous service. My regards, John Cooper
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John B. 2011/09/26, 07:58 AM
Very accommodating site with quality products.
J
Joseph Rieck 2010/07/28, 04:34 PM
I have not found a place that has better products or pricing on the net. Keep up the great work.
J
Janine Ferranti 2002/01/27, 08:59 PM
Thank you so much for your prompt response once again. I am sooooo glad that I asked. It was more complex than I thought.
If I ever purchase any more cigar paraphernalia for my husband, I will definitely order it from you. I will also recommend your company to anyone that I know who smokes cigars. It was been a pleasure doing business with you. Keep up the GREAT customer service. I really appreciate it. Satisfied Customer, Janine Ferranti
Fantastic service. Excellent quality. Total reliable and I am purchasing for years and extremely happy. No hesitation in recommending the company.
D
Donald Patterson 2016/07/19, 01:12 PM
If your looking for a great place to purchase your cigars, this is the place. In today's fast paced, get it done world they still remember what customer service is all about. If they have a problem, which is very rare, they fix it immediately. I had a delivery that was placed against my garage door. Needless to say when I backed out of my garage and yes right over the box of my favorite cigars, they were flattened. I email them and they immediately overnighted me a new box. No questions or "you should have looked" Plain and simply they made it right. It gave me reason to feel that customer service was still practiced by someone. Customer service is alive and well here. As an added bonus, they have great cigars !!!
The quality, the price, availability, ease, and always a consistent product and smoke. thanks
J
John H. 2011/11/11, 07:58 PM
I only buy my good cigars from this place.
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Don Ransom 2012/03/29, 10:30 PM
You beat the prices offered at the local retailers
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Bill K. 2000/11/20, 08:07 PM
I have changed my mind and would like you to ship my order as soon as possible. I have checked around and your prices are still the best. Thank you once again. Bill K.
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T Thompson 2011/12/26, 09:07 PM
I have always had a good experience buying from them!
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Fred B. 2011/03/03, 05:09 PM
This is a good place to get cigars at a fair price.
D
Donald Patterson 2021/09/09, 05:56 PM
Best place to order cigars. I have ordered at many outlets over the years. Stop wasting you time searching other sites and catalogs. They are attentive, professional and ship quickly. If you have a problem they work quickly to resolve your issues. Cigars are always fresh. Belly up to the bar and order from Cigar Hut. You will not regret.
The products I have ordered have arrive in perfect condition. Cigar Huts prices are very good and my overall experience has been very good. The only negative would be their shipping costs are a little higher than most places I do business with.
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Linda McC. 2011/09/28, 08:13 AM
We love The Cigar Hut. We have been shopping with Jim since 2007.
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Gary K 2015/06/27, 01:01 PM
I have been a customer of them since 1999. Here it is 2015 and I still order from Cigar Hut and they still hold true, good prices and great service from Cigar Hut.