I have always had a good experience. My order has been processed fast and accurately.
J
Jeff G. 2011/06/09, 10:39 AM
Easy to work with, was looking for a good cigar at a good price and found it at The Cigar Hut.
M
Michael J Flores 2002/11/12, 02:48 PM
After discovering that I may have a conflict with the delivery method that I chose and the last minute obligation for travel. Jim made the offer to upgrade my delivery method (with no additional charge) to assure the arrival of my box of supreme cigars prior to my departure. I received my cigars as promised and they were in excellent condition. I've been purchasing via internet for over four years now. And have had better customer service from my online stores than some of the conventional stores with their mark-up and all. It's service like this that wins the customer's loyalty. You can be sure I'll be back!
Thanks again Jim!
This was a very easy shopping experience. Thank You
J
Joseph Rieck 2010/07/28, 04:34 PM
I have not found a place that has better products or pricing on the net. Keep up the great work.
R
R Freeman 2011/11/30, 06:22 PM
Good products and good service. Dependable.
R
Robert White 2012/03/13, 09:16 PM
Found it had good variety of brands and shopping was good as the description was with each product.
V
Vidette Ryan 2018/11/08, 02:06 PM
Fantastic service. Excellent quality. Total reliable and I am purchasing for years and extremely happy. No hesitation in recommending the company.
B
Bill K. 2000/11/20, 06:07 PM
I have changed my mind and would like you to ship my order as soon as possible. I have checked around and your prices are still the best. Thank you once again. Bill K.
D
D Smith 2012/05/02, 11:13 PM
Shipping is too high compared to other sites
M
Mario Garitta 2015/06/24, 11:54 AM
The products from this store are always as fresh as a spring rose on the 1st of May! The Cigar Hut is the only place I shop for cigars. No need to go anywhere else! The order comes right away and the staff always helps if there are any problems. I would give it a five star rating! G
J
James Johnson 2011/11/16, 05:58 PM
Best site I've found for cigars
S
Steven Kosteriva 2012/01/07, 07:13 PM
Very good service. Quick service and shipping.
J
Janine Ferranti 2002/01/27, 01:19 PM
To Whom It May Concern:
Thank you for your prompt service. I was surprised how fast the humidor arrived. I purchased the humidor as a Valentine's Day present for my husband. I opened the box looking for directions on how to use it. There were none. What do I tell my husband to do, to make the humidor work? I saw there was like a round thing that has a "sticky" that glues onto the inside (top) of the humidor. Do we need to add water to it? I apologize for sounding ignorant. Cigar smoking has become a new relaxing pastime for my husband and we are just learning about it. I would appreciate any directions you could give.
Thank you for your cooperation. Janine Ferranti
(We replied to Janine with the humidor set-up instructions by E-mail)
Great products and even better service. Several orders ago there was a problem with the Postal Service (USPS) and my order was for 2 boxes of cigars. When it finally arrived only 15 cigars were there, the box was broken and of the 15 cigars, some flattened and a note from the postal service saying 'sometimes problems happen". Really. Cigar Hut immediately sent, overnight, 2 next boxes. This time UPS. GREAT SERVICE. They dealt with the Post Office. Made it right immediately. That's the type of customer service they provide.
I have ordered from The Cigar Hut before and have been very satisfied with every order and the quality of the products.
J
JH Bullard 2012/02/29, 08:03 PM
My experience has been nothing but good. Fresh cigars and quick shipping
J
Jim Mizel 2005/04/26, 02:04 PM
To the wonderful people at Cigar Hut, You people are incredible!
I just received my order. The packaging and delivery was very professional! I am very impressed, and very pleased! We'll be doing much more business in the near future. Many thanks to the people of The Cigar Hut. Sincerely, Jim Mizel
