I've used Cigar Hut for years. They are friendly and prompt. I've never had a problem with them. They have an exhaustive collection and outstanding customer service/shipping options. 10/10.
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Freddie Cook 2011/11/25, 06:11 PM
I have found my dealings fully satisfying by quality and pricing.
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Gerald Hartmann 2012/02/01, 07:47 PM
This was a very easy shopping experience. Thank You
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Mark Mitchell 2012/08/11, 11:17 PM
It was easy to order and the website is very functional
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Donald Patterson 2016/07/19, 01:12 PM
If your looking for a great place to purchase your cigars, this is the place. In today's fast paced, get it done world they still remember what customer service is all about. If they have a problem, which is very rare, they fix it immediately. I had a delivery that was placed against my garage door. Needless to say when I backed out of my garage and yes right over the box of my favorite cigars, they were flattened. I email them and they immediately overnighted me a new box. No questions or "you should have looked" Plain and simply they made it right. It gave me reason to feel that customer service was still practiced by someone. Customer service is alive and well here. As an added bonus, they have great cigars !!!
Thanks very much for your care. I'll be a customer of your company for a long time. You're referred to me by a friend.. thanks again.
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John K. 2011/11/02, 10:18 AM
Best cigar site on the Web!
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JH Bullard 2012/02/29, 08:03 PM
My experience has been nothing but good. Fresh cigars and quick shipping
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Vidette Ryan 2018/11/08, 02:06 PM
Fantastic service. Excellent quality. Total reliable and I am purchasing for years and extremely happy. No hesitation in recommending the company.
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John H. 2011/11/11, 05:58 PM
I only buy my good cigars from this place.
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Stephen Eubanks 2011/12/12, 06:49 PM
This is the first time ordering from The Cigar Hut. The ordering process was easy. They had the cheapest price on the internet for this product.
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Gary G. 2011/05/21, 09:05 PM
We had an initial problem but the owner took care of it and I appreciate his willingness to work with me. It made me a appreciative customer.
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Ray Ross 2007/08/14, 02:17 PM
Well - you guys really impressed me. My address somehow got changed in your database. I contacted you after my shipment had already been sent and you really surprised me! You re-shipped my order to the correct address in record time! I've never had this type of service! Cigar Hut, you've got a new customer for life! I'll make sure that I pass this info to all my friends.
We love The Cigar Hut. We have been shopping with Jim since 2007.
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Gerry A. 2011/11/10, 07:26 AM
Enjoy doing business with Cigar Hut and will continue to do so.
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Monte M 2003/06/09, 11:05 PM
Just wanted to send you a line and tell you thank you. Your prices, ease of ordering and timely shipping are super. Also, you always have what I want in stock. Thanks again. .
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Brent Johnson 2009/05/06, 12:37 PM
I found my cigar shop. Ordered Sunday night and had the smokes on Wednesday! 2 day shipping? I love it. Great prices, great shipping, what more can you ask for?
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Carl Gaeckler 2012/02/03, 07:47 PM
I've been very happy with their products and prices.
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B Williams 2011/12/20, 07:05 PM
I found what I wanted, and the price was good
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Lyell Chapman 2001/03/01, 12:18 PM
Hi Jim! I ordered another round of Macanudo Ascot Seconds last Friday, Once again, YOU and yours offer a tremendous service. I'm just now getting ready to go out and burn another one of those that I had to buy at the Tobacco Barn at the Pentagon City Mall...(since I didn't get them ordered from you in time). Guess what? One of these FIRST quality cigars is wrapped wrong and came apart in my hands as soon as I got the plastic off. Another from the same box had bits and pieces of the inner wrapper all over it. THIS one has a break just above the ring. YOUR seconds are better quality. Out of the two tins I bought on Tuesday, five thus far have had something wrong with them. That's a 25% bozo rate. But YOUR seconds??? well...now and then I get one wrapped wrong, but I'm finding only about two out a hundred that have any problems whatsoever. Funny...pay less for seconds and get better quality than the firsts I get at the mall...go figure.
