Mario Garitta
2015/06/24, 11:54 AM
The products from this store are always as fresh as a spring rose on the 1st of May! The Cigar Hut is the only place I shop for cigars. No need to go anywhere else! The order comes right away and the staff always helps if there are any problems. I would give it a five star rating! G
Jessica Montuori
2012/03/27, 09:26 PM
Easy to navigate, huge selection, great prices! Shipping's a little high but I will be using The Cigar Hut again
Ray Ross
2007/08/14, 02:17 PM
Well - you guys really impressed me. My address somehow got changed in your database. I contacted you after my shipment had already been sent and you really surprised me! You re-shipped my order to the correct address in record time! I've never had this type of service! Cigar Hut, you've got a new customer for life! I'll make sure that I pass this info to all my friends.
Brian H.
2011/11/03, 12:24 PM
Switched to Cigar Hut after having issues with Thompson. So far I have been very pleased with them.
Tyler W.
2011/10/21, 03:08 PM
You are the best. I recommend you to all my friends.
Nancy Harju
2012/03/20, 09:25 PM
Great site, great prices. Had just what I wanted and it was easy to find.
William S.
2010/12/27, 12:00 PM
I was very pleased with the ease of purchasing at The Cigar Hut.
Martin Wolff
2010/08/05, 03:13 AM
When the China Post called today I hesitated because we are in our 9th consecutive day of 40 C heat and the hot rain is unpredictable. But the thought of receiving 2 boxes of Don Rafael Churchill Maduro was just too much. So I jumped on my new Ebike and ventured for to brave the heat. This package was in excellent condition and arrived just 6 days after shipping from the US.
On the way home I stopped at my favorite tea house for a cup of hot tea and my first Don Rafael Maduro. (Hot tea keeps you thin, cool and it is social.) When I opened my package before the inquiring Chinese eyes, we were all surprised to find wooden boxes. How classy!
When I took out a cigar the Chinese all stepped backwards and started excitedly chatting about the contents of my box.
This cigar has my kind of really dark and tasty wrapper, only to be exceeded by the smooth cool even draw. The Chinese were amazed and would not accept a cigar. They were fearful of such a huge smoke. The ash hangs on for what seems to be forever, adding to the rich taste and cool draw. One hour later, with my last puff, I said good bye to my Chinese friends who seemed perplexed that I could stand and walk after smoking such a big cigarette. I enjoyed this cigar so much I rushed home to light up another.
William Roach
2011/11/28, 06:17 PM
The cheapest price I could find for my favorite cigar.
Martin Wolff
2011/11/24, 06:09 PM
Great selection, reasonable prices, reliable service and good after sale follow through.
Janine Ferranti
2002/01/27, 06:59 PM
Thank you so much for your prompt response once again. I am sooooo glad that I asked. It was more complex than I thought.
If I ever purchase any more cigar paraphernalia for my husband, I will definitely order it from you. I will also recommend your company to anyone that I know who smokes cigars. It was been a pleasure doing business with you. Keep up the GREAT customer service. I really appreciate it. Satisfied Customer, Janine Ferranti
Janine Ferranti
2002/01/27, 01:19 PM
To Whom It May Concern:
Thank you for your prompt service. I was surprised how fast the humidor arrived. I purchased the humidor as a Valentine's Day present for my husband. I opened the box looking for directions on how to use it. There were none. What do I tell my husband to do, to make the humidor work? I saw there was like a round thing that has a "sticky" that glues onto the inside (top) of the humidor. Do we need to add water to it? I apologize for sounding ignorant. Cigar smoking has become a new relaxing pastime for my husband and we are just learning about it. I would appreciate any directions you could give.
Thank you for your cooperation. Janine Ferranti
(We replied to Janine with the humidor set-up instructions by E-mail)
Bill K.
2000/11/20, 06:07 PM
I have changed my mind and would like you to ship my order as soon as possible. I have checked around and your prices are still the best. Thank you once again. Bill K.
Gerry A.
2011/11/10, 07:26 AM
Enjoy doing business with Cigar Hut and will continue to do so.
Mike VanVorst
2001/12/20, 09:03 PM
WOW!! That's what I said to myself, twice! This is a busy time of year (the week before Christmas), but I just had to take a minute and send a quick little note. I went to my local tobacco chain store to get my wife her favorite cigars for Christmas. They didn't have them in stock. It is the week before Christmas and my only hope was to shop the Internet for the cigars. I found your website, ordered, and hoped that I would receive my order by Christmas. I couldn't believe when the UPS woman was at my door within 48 hours of my order. I found another product that I wanted to order that night and did, and hoped it would arrive as fast. It sure did. It was at my door within 24 hours. If the quality of the product is as good as the timeliness of your admin. and distribution operations I will be very happy. I really appreciate the prompt service. Thanks,
Sheree Kimball
2009/11/19, 08:43 AM
Great products at the best price possible! Excellent customer service also.
A Mollerstrom
2012/02/09, 07:50 PM
Wonderful service at the Customer Service Dept.
Donald Patterson
2019/07/23, 04:44 PM
Once again, sitting on the patio after golf, I listened to friends complain about the lack of service they receive from companies they order their cigars from. I tell them if they want great service, a great product at good prices they need to shop at the Cigar Hut. This is the company who “service” is their middle name. So stop the complaining get on your damn self ounce and order from a place that provides great service Or quit complaining to me.
Carolyn Mariano
2012/02/05, 07:49 PM
Great Products and customer service.
D Smith
2012/05/02, 11:13 PM
Shipping is too high compared to other sites
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