I have been shopping with you through a friend and now by myself for some time. I love your cigars and your pricing is almost always competitive with competition. The only thing that bothers me and will push me to shop elsewhere is your shipping charges and options. What costs me on the average $5 to ship cost $9 with you. Then for a second item I need to ship separately that item costs $6.95 and shipping is $8.95. I cancelled that item and will buy it somewhere else. Getting good prices on cigars is great. Getting wrecked by the shipping completely spoils the on line experience. thanks Anthony E. Triner Sr.
Wow! Very fast service, even with a Government mule delivering. I just received my sticks and couldn't wait to tear into the box. As I lit up, Bob Marley came on iTunes - adding to the ambiance even though it's 39 degrees out. I think I've just found my "everyday" smoke. I can't share which one - I want to guard against demand. Sincerely, great prices and speedy service. I'd like to see a Cigar Hut T-shirt on your site so that I can display my allegiance. Well done!
Great site, great prices. Had just what I wanted and it was easy to find.
J
Jacob R. 2010/10/13, 12:01 PM
I have ordered your products for a number of years now. If I had only one word to describe my experience, it would be "outstanding"!!!
S
Steven Kosteriva 2011/12/06, 06:30 PM
I have ordered from The Cigar Hut before and have been very satisfied with every order and the quality of the products.
L
Linda McC. 2012/02/29, 08:01 PM
Love Cigar Hut and Jim!
C
C. O'hara 2011/11/10, 05:48 PM
This is a very easy website to navigate and the check out process went very smoothly.
D
David S. 2003/06/25, 05:44 PM
Jim, Thank you for the quick reply! Your web site is an example of a very functional internet experience - my wife was impressed that she could educate herself and pick out the right humidor for me secretly because of your site. The delivery went smoothly, the product looks great and now your follow up is another example of total customer service. Thank you!
Found it had good variety of brands and shopping was good as the description was with each product.
P
Pamela Holland 2011/12/03, 06:24 PM
I order cigars for my husband, who thinks they are great! Always arrive on schedule and in perfect condition
C
Cheryl Borst 2011/12/10, 06:44 PM
Great prices and simple ordering.
M
Martin Wolff 2010/08/09, 11:35 PM
My favorite cigars have arrived. For my Chinese university students I have posted an article on my web site http://chinaholisticenglish.org “Developing vs. Developed” about the difference between the single Chinese made cigar available within China, through the Government tobacco monopoly, and the free market selection offered by The Cigar Hut, I note that the stock of these are limited so I do not want to say too much about this absolutely fantastic cigar until my next order is filled. Yes I am being selfish. I want mine and yours can be on back order.
Hi Jim , Last Friday I received my deluxe burl humidor. I am quite pleased with the quality, fit, and finish of it especially for such a low price. Thanks again for going the extra mile by getting your US warehouse to ship my order internationally by mail. It's nice to know there are still companies out there that take pride in good customer service. It was a pleasure doing business with you, thanks again.
