B Williams
2011/12/20, 07:05 PM
I found what I wanted, and the price was good
Matthew Howard
2011/01/27, 09:49 PM
What great service, communication and incredibly quick international delivery (delivery to Australia). I did not expect to see my cigars or humidor for another week, imagine my surprise when they all turned up today. Very professionally wrapped and packaged, no chance of damage. Thank you for an exemplary online shopping experience and top of the line products.
Luke Everett
2001/02/21, 07:17 PM
I wanted to send a note to let you know that I was very impressed with your company. First off, I looked around at several different sites and found your overall prices to be absolutely the lowest of anyone around. I ordered a box of Punch Gran Cru Prince Consorts through the website, but received a box of Monarcas instead. When I called up I spoke with someone named Jim, and he said he would look into it and call me back. He called me promptly within 10 minutes and apologized. I asked if he could discount me the Gran Cru sampler pack as you were out of Prince Consorts. He obliged with no arguments at all and I received it within 1 week. I was very impressed to say the least, and I am definitely a loyal customer now. Thanks again!!
Sincerely, Luke Everett
Anthony D.
2011/08/16, 05:44 AM
Great selection and prompt service.
Corey Woods
2012/01/27, 07:41 PM
These cigars are exactly what I wanted! They were on time and The Cigar Hut made the whole experience very personal. Thank you all :)
Robyn Schoenfeld
2020/06/27, 05:28 PM
What a great company... Great prices and fast service
E. Hammond
2011/11/06, 05:12 PM
I have ordered cigars form other on line sources and have found this company to have the best value and freshness than any other. Never have had a bad experience or back order.
Gerry A.
2011/11/10, 07:26 AM
Enjoy doing business with Cigar Hut and will continue to do so.
Brian H.
2011/11/03, 12:24 PM
Switched to Cigar Hut after having issues with Thompson. So far I have been very pleased with them.
Hany Saad
2006/04/05, 05:49 PM
First of all, I never take the time to leave a feedback as quite frankly, I don't have much time and most merchants services hardly meet my high expectations. In this case, with The Cigar Hut, I feel compelled to share my experience with these incredible, wonderful people. It is my first order with The Cigar Hut and the site is incredibly user friendly. The prices are fantastic. I initially had doubts about the quality but when I received my shipment 3 hours ago I realized how wrong I was. I spoke with Jim on the phone, he was very helpful and informative. The shipment arrived in a record time, specially that I am in a different country. The cigars were packaged very well, so no risk of damage during shipping. I was amazed with the freshness of the cigars. In brief, it was an ideal transaction in every single way. The Cigar Hut from now on is my only cigar supplier. Hopefully you guys stay that efficient and keep the prices as competitive so you keep happy loyal customers like myself for a long time. Basically, if you are a cigar smoker and you do not order from The Cigar Hut you are simply insane... and for your info, I have no interest whatsoever in the company and never met anyone there face to face... I am just one happy customer in love with their cigars and their service. Thanks much to The Cigar Hut people.
Jeff Demshock
2012/01/11, 07:20 PM
I have made several purchases from Cigar Hut over the past few years; each and every one was delivered rapidly and was exactly as expected. Thanks for the great service.
Lee
2012/04/29, 11:10 PM
Thanks guys you have a great inventory
Sady
2011/11/30, 06:19 PM
Nice site, easy to navigate. needs a sort by option though.
Rick
2000/11/08, 07:44 AM
It is refreshing these days to deal with a "Real" person when ordering over the internet and that is exactly what I got with Cigar Hut ! My contact with Jim has been a pleasure. I am very careful when it comes to buying over the net I want convenience of course Most important though is the best quality at the best price or I would not bother. I get that and much more with my friend Jim at Cigar Hut. Rick
Terry Smyth
2012/04/18, 09:59 PM
Always excellent service and excellent selection
Lyell Chapman
2001/03/01, 12:18 PM
Hi Jim! I ordered another round of Macanudo Ascot Seconds last Friday, Once again, YOU and yours offer a tremendous service. I'm just now getting ready to go out and burn another one of those that I had to buy at the Tobacco Barn at the Pentagon City Mall...(since I didn't get them ordered from you in time). Guess what? One of these FIRST quality cigars is wrapped wrong and came apart in my hands as soon as I got the plastic off. Another from the same box had bits and pieces of the inner wrapper all over it. THIS one has a break just above the ring. YOUR seconds are better quality. Out of the two tins I bought on Tuesday, five thus far have had something wrong with them. That's a 25% bozo rate. But YOUR seconds??? well...now and then I get one wrapped wrong, but I'm finding only about two out a hundred that have any problems whatsoever. Funny...pay less for seconds and get better quality than the firsts I get at the mall...go figure.
John B.
2011/09/26, 06:58 AM
Very accommodating site with quality products.
Rick L.
2011/10/07, 09:26 AM
Best prices and fastest delivery anywhere.
Cheryl Borst
2011/12/10, 06:44 PM
Great prices and simple ordering.
Linda McC.
2012/02/29, 08:01 PM
Love Cigar Hut and Jim!
© 1999 - 2026 The Cigar Hut. Cigar Hut Online Sales, The Cigar Hut, Cigar Hut, Our Logo and Slogan are all Trademarks of The Cigar Hut.