Jim, Thank you. I really appreciate your efforts. I received the cigars today. That is fantastic customer service. I will be sure to tell everyone about how easy it was to get these great cigars. Thank you so much.
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C Jett 2012/01/20, 09:34 PM
Your service is excellent.
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John K. 2011/11/02, 11:18 AM
Best cigar site on the Web!
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Don Ransom 2012/03/29, 10:30 PM
You beat the prices offered at the local retailers
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Gerald Hartmann 2012/02/01, 09:47 PM
This was a very easy shopping experience. Thank You
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Luke Everett 2001/02/21, 09:17 PM
I wanted to send a note to let you know that I was very impressed with your company. First off, I looked around at several different sites and found your overall prices to be absolutely the lowest of anyone around. I ordered a box of Punch Gran Cru Prince Consorts through the website, but received a box of Monarcas instead. When I called up I spoke with someone named Jim, and he said he would look into it and call me back. He called me promptly within 10 minutes and apologized. I asked if he could discount me the Gran Cru sampler pack as you were out of Prince Consorts. He obliged with no arguments at all and I received it within 1 week. I was very impressed to say the least, and I am definitely a loyal customer now. Thanks again!!
Sincerely, Luke Everett
You are the best. I recommend you to all my friends.
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Bernie K 2001/06/18, 03:30 PM
I've got to say this is the best cigar store on the web. I have never been treated better by a salesman by the name of Jim, what a great guy not to mention he is very cigar smart. I buy the Macanudo seconds and if you can close your eyes and draw on one and tell the difference between the seconds and the ones that aren't your a better man than me. They are always fast and on time. Thanks Jim
I think that The Cigar Hut are one of the best on the net for cigars and their service is the best. I must thank you for the great service and the polite people you have on staff they were very courteous to me when I telephoned and they were very informative which is more than I can say for people here in the UK when I telephone them. Yours B H Lawless
I've used Cigar Hut for years. They are friendly and prompt. I've never had a problem with them. They have an exhaustive collection and outstanding customer service/shipping options. 10/10.
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M Thomas 2011/11/25, 08:13 PM
I have great service and the smoke have shown up on time. The price is good. Could be cheaper, but we all want that hahaha.
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Anthony D. 2011/08/16, 05:44 AM
Great selection and prompt service.
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Bill K. 2000/11/20, 08:07 PM
I have changed my mind and would like you to ship my order as soon as possible. I have checked around and your prices are still the best. Thank you once again. Bill K.
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Tim Cicchese 2001/08/23, 07:24 PM
Jim: The delivery arrived today as expected - Great. The web site was easy to use - very good. The customer service and responsiveness was impressive - excellent. My neighbors have had good luck with you and suggested I use it as well. Tim
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Joseph Rieck 2010/07/28, 04:34 PM
I have not found a place that has better products or pricing on the net. Keep up the great work.
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M Fardone 2012/04/12, 10:48 PM
Great website. Purchased a humidor and some accessories that had some positive reviews. Cant wait to receive them. Plenty of products to choose from and an endless supply of cigars to pick from.
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Tuvia Blatter 2012/02/19, 09:56 PM
Its a great site to find what you want for cheap and gives you all the info you need to know
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JH Bullard 2012/04/01, 10:33 PM
The quality, the price, availability, ease, and always a consistent product and smoke. thanks
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Ray Ross 2007/08/14, 02:17 PM
Well - you guys really impressed me. My address somehow got changed in your database. I contacted you after my shipment had already been sent and you really surprised me! You re-shipped my order to the correct address in record time! I've never had this type of service! Cigar Hut, you've got a new customer for life! I'll make sure that I pass this info to all my friends.
