Upon placing his order, Mr. Thomas included this note:
So far so good. If all goes well, I will say with most sincerity that this is the ONLY place to buy cigars!!!
(After receiving his order he sent us this comment:)
You guys ROCK! I just received my Puros and they are perfect! I just smoked one of the Maduros and it was quite nice. Thanks a lot and you will be getting more orders from this happy camper..
Great products and even better service. Several orders ago there was a problem with the Postal Service (USPS) and my order was for 2 boxes of cigars. When it finally arrived only 15 cigars were there, the box was broken and of the 15 cigars, some flattened and a note from the postal service saying 'sometimes problems happen". Really. Cigar Hut immediately sent, overnight, 2 next boxes. This time UPS. GREAT SERVICE. They dealt with the Post Office. Made it right immediately. That's the type of customer service they provide.
I have written a number of reviews on this site. I am somewhat reluctant to write another review because they continue to offer great service and I don’t want to sound like a paid person for their product. However, their service is unbelievable and unbeatable. I have been a customer for a number of years and experienced very few problems. When those problems did occur they address them immediately and corrected any problem that I might’ve had. If you’re looking for a cigar company to provide you with quality product and great service you need look no further. Congratulations on a company that continues to put their customers and quality first. Look forward to many more years of being a loyal customer.
Dear Mr. Bullen, Many thanks. I will do business with you again and my friends will get a heads-up on your good business practices.
Respectfully, Brian Stephenson
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Mario Garitta 2015/06/24, 12:54 PM
The products from this store are always as fresh as a spring rose on the 1st of May! The Cigar Hut is the only place I shop for cigars. No need to go anywhere else! The order comes right away and the staff always helps if there are any problems. I would give it a five star rating! G
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Jessica Montuori 2012/03/27, 10:26 PM
Easy to navigate, huge selection, great prices! Shipping's a little high but I will be using The Cigar Hut again
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Gerald Hartmann 2012/02/01, 09:47 PM
This was a very easy shopping experience. Thank You
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Alan Clark 2012/02/24, 10:00 PM
Always a good place to shop
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Donald Patterson 2019/07/23, 04:44 PM
Once again, sitting on the patio after golf, I listened to friends complain about the lack of service they receive from companies they order their cigars from. I tell them if they want great service, a great product at good prices they need to shop at the Cigar Hut. This is the company who “service” is their middle name. So stop the complaining get on your damn self ounce and order from a place that provides great service Or quit complaining to me.
I have changed my mind and would like you to ship my order as soon as possible. I have checked around and your prices are still the best. Thank you once again. Bill K.
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John K. 2011/11/02, 11:18 AM
Best cigar site on the Web!
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Gerry Adams 2012/04/19, 11:03 PM
Have done business with Cigar Hut for some time and will continue to do so.
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Tuvia Blatter 2012/02/19, 09:56 PM
Its a great site to find what you want for cheap and gives you all the info you need to know
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Monte M 2003/06/09, 11:05 PM
Just wanted to send you a line and tell you thank you. Your prices, ease of ordering and timely shipping are super. Also, you always have what I want in stock. Thanks again. .
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Dennis A. 2011/08/30, 06:23 AM
I have been buying from this site for a couple of years and have had great service and product at very reasonable prices.
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Gerry Adams 2012/01/11, 09:14 PM
Doing business with Cigar Hut has been very pleasant, will continue to do business with Cigar Hut in the future.
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J Kokszka 2012/04/05, 10:34 PM
Very happy with cigar hut. I have recommended to several friends at my Golf Club who enjoy cigars as I do.
