Buying gift and not all that knowledgeable about cigars. The website was set up so that i could find the info I needed to make my selection.
Paul Griffith 2012/01/16, 07:24 PM
Good product at a good price. Quick delivery. Rarely have out of stock items.
Jim Mizel 2005/04/26, 02:04 PM
To the wonderful people at Cigar Hut, You people are incredible!
I just received my order. The packaging and delivery was very professional! I am very impressed, and very pleased! We'll be doing much more business in the near future. Many thanks to the people of The Cigar Hut. Sincerely, Jim Mizel
Corey Woods 2012/01/27, 07:41 PM
These cigars are exactly what I wanted! They were on time and The Cigar Hut made the whole experience very personal. Thank you all :)
Ken Foust 2009/02/10, 11:44 AM
I just thought I would take the time to let you know. I looked and have dealt with several cigar companies. Their new trick is to rip people off on the shipping. So you will now be my first cigar company choice because of "honest shipping"
Krissy Hurley 2001/01/25, 10:17 AM
Thank you for the offer, but I believe I would rather have the Hemingway Signature Cigars. So I would like to cancel my order and receive my check back. In the future though, I will definitely do business with you and tell my friends what a great customer service program you have to offer. Thank you,
I wanted to send a note to let you know that I was very impressed with your company. First off, I looked around at several different sites and found your overall prices to be absolutely the lowest of anyone around. I ordered a box of Punch Gran Cru Prince Consorts through the website, but received a box of Monarcas instead. When I called up I spoke with someone named Jim, and he said he would look into it and call me back. He called me promptly within 10 minutes and apologized. I asked if he could discount me the Gran Cru sampler pack as you were out of Prince Consorts. He obliged with no arguments at all and I received it within 1 week. I was very impressed to say the least, and I am definitely a loyal customer now. Thanks again!!
Sincerely, Luke Everett
Upon placing his order, Mr. Thomas included this note:
So far so good. If all goes well, I will say with most sincerity that this is the ONLY place to buy cigars!!!
(After receiving his order he sent us this comment:)
You guys ROCK! I just received my Puros and they are perfect! I just smoked one of the Maduros and it was quite nice. Thanks a lot and you will be getting more orders from this happy camper..
I must say thanks to you guys I am able to enjoy a decent stick at a reasonable price. I am retired and disabled living on a fixed income so as I said, big thanks.
Robyn Schoenfeld 2020/06/27, 05:28 PM
What a great company... Great prices and fast service
Lyell Chapman 2001/03/01, 12:18 PM
Hi Jim! I ordered another round of Macanudo Ascot Seconds last Friday, Once again, YOU and yours offer a tremendous service. I'm just now getting ready to go out and burn another one of those that I had to buy at the Tobacco Barn at the Pentagon City Mall...(since I didn't get them ordered from you in time). Guess what? One of these FIRST quality cigars is wrapped wrong and came apart in my hands as soon as I got the plastic off. Another from the same box had bits and pieces of the inner wrapper all over it. THIS one has a break just above the ring. YOUR seconds are better quality. Out of the two tins I bought on Tuesday, five thus far have had something wrong with them. That's a 25% bozo rate. But YOUR seconds??? well...now and then I get one wrapped wrong, but I'm finding only about two out a hundred that have any problems whatsoever. Funny...pay less for seconds and get better quality than the firsts I get at the mall...go figure.
Its a great site to find what you want for cheap and gives you all the info you need to know
Alan Clark 2012/02/24, 08:00 PM
Always a good place to shop
Donald Patterson 2016/07/19, 01:12 PM
If your looking for a great place to purchase your cigars, this is the place. In today's fast paced, get it done world they still remember what customer service is all about. If they have a problem, which is very rare, they fix it immediately. I had a delivery that was placed against my garage door. Needless to say when I backed out of my garage and yes right over the box of my favorite cigars, they were flattened. I email them and they immediately overnighted me a new box. No questions or "you should have looked" Plain and simply they made it right. It gave me reason to feel that customer service was still practiced by someone. Customer service is alive and well here. As an added bonus, they have great cigars !!!
Nice site, easy to navigate. needs a sort by option though.
William S. 2010/12/27, 12:00 PM
I was very pleased with the ease of purchasing at The Cigar Hut.
Jeff G. 2011/06/09, 10:39 AM
Easy to work with, was looking for a good cigar at a good price and found it at The Cigar Hut.
Dennis A. 2011/08/30, 05:23 AM
I have been buying from this site for a couple of years and have had great service and product at very reasonable prices.
Lyell Chapman 2001/01/17, 08:12 AM
Thanks...I ordered 2 this time!!!!
And, I'll do it again and again. I've found that the seconds are just as good as the ones with the band. I'm running about 5% seconds in the first quality Macanudo Ascots I buy at my local cigar store. Strangely enough, only 2 out of the last 100 seconds I bought were strange. One just had way too much wrapper on it (almost like it was double wrapped) and the other was rolled backwards (it unrolled as I smoked it...but then, I may have lit the wrong end!!) All in all, I'm very very pleased with your seconds. There seems to be a variety that I like too...true ascots, robustos, and maduros all in the same package. I personally like it a lot, as I generally buy Ascots, but sometimes like a change to Maduro or Robust. I can't say THANKS enough times or in enough ways!! LDC.
Hey Jim...I wanted to tell you that your company has by far, the best web page in the cigar retail industry. I have purchased from many online cigar retailers and recently found yours. Your site is very well detailed and very easy to navigate around... and find what I am looking for. Thanks!!!