I wanted to send a note to let you know that I was very impressed with your company. First off, I looked around at several different sites and found your overall prices to be absolutely the lowest of anyone around. I ordered a box of Punch Gran Cru Prince Consorts through the website, but received a box of Monarcas instead. When I called up I spoke with someone named Jim, and he said he would look into it and call me back. He called me promptly within 10 minutes and apologized. I asked if he could discount me the Gran Cru sampler pack as you were out of Prince Consorts. He obliged with no arguments at all and I received it within 1 week. I was very impressed to say the least, and I am definitely a loyal customer now. Thanks again!!
Sincerely, Luke Everett
These cigars are exactly what I wanted! They were on time and The Cigar Hut made the whole experience very personal. Thank you all :)
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Anthony E. Triner Sr. 2012/03/01, 10:09 PM
I have been shopping with you through a friend and now by myself for some time. I love your cigars and your pricing is almost always competitive with competition. The only thing that bothers me and will push me to shop elsewhere is your shipping charges and options. What costs me on the average $5 to ship cost $9 with you. Then for a second item I need to ship separately that item costs $6.95 and shipping is $8.95. I cancelled that item and will buy it somewhere else. Getting good prices on cigars is great. Getting wrecked by the shipping completely spoils the on line experience. thanks Anthony E. Triner Sr.
Good product at a good price. Quick delivery. Rarely have out of stock items.
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Alberto A. 2011/08/22, 05:32 AM
Everything was above expectations. I will definitely recommend Cigar Hut.
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Chris Webb 2001/04/09, 11:27 AM
Thank you for your previous assistance. I am still looking for some hard-to-find cigars for my home humidor. This is my weekly stock inquiry. I thank you again for taking the time to respond to me and to help further develop our business relationship. I sincerely appreciate fellow cigar enthusiasts who are professional business people, especially in light of how many unscrupulous retailers and suppliers are out there who like to price-gouge when certain cigars are in low supply. Live and learn right?
Jim, Yes we did receive them and they look great! Thank you for a great product, I will be in touch in the future. Bob
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John Behan 2012/01/27, 09:43 PM
I like the huge selection of cigars to choose from
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Don Farmer 2012/04/26, 11:07 PM
Quite happy with the quality and pricing.
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Carolyn M. 2011/07/08, 06:48 AM
Great Service and Product please keep up the good work
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Terry Smyth 2012/04/18, 10:59 PM
Always excellent service and excellent selection
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D. Irban 2011/09/26, 01:52 PM
Great place to shop
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Kevin Jeon 2012/03/02, 10:13 PM
Love the prices and it's so easy to surf the site. well done!
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Sandra Fleming 2011/12/09, 08:33 PM
Great site, fabulous value for money
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Gary G. 2011/05/21, 09:05 PM
We had an initial problem but the owner took care of it and I appreciate his willingness to work with me. It made me a appreciative customer.
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Rick L. 2011/10/07, 10:26 AM
Best prices and fastest delivery anywhere.
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Walter Southmayd 2012/01/05, 09:11 PM
I bought from The Cigar Hut before. But I forgot who I bought cigars from. I'm very glad I found them again! Will buy cigars from them anytime I need a good smoke!
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Gary K 2015/06/27, 01:01 PM
I have been a customer of them since 1999. Here it is 2015 and I still order from Cigar Hut and they still hold true, good prices and great service from Cigar Hut.
