I have always had a good experience. My order has been processed fast and accurately.
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Pamela Holland 2011/12/16, 08:53 PM
Great selection and service
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Bill K. 2000/11/20, 08:07 PM
I have changed my mind and would like you to ship my order as soon as possible. I have checked around and your prices are still the best. Thank you once again. Bill K.
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Alex Lomtev 2012/03/18, 10:23 PM
GREAT SELECTION................ESPECIALLY THE ALTERNATIVE CIGAR PRODUCTS..............LIKE THE 4-FER DEALS...............AL
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Anthony E. Triner Sr. 2012/03/01, 10:09 PM
I have been shopping with you through a friend and now by myself for some time. I love your cigars and your pricing is almost always competitive with competition. The only thing that bothers me and will push me to shop elsewhere is your shipping charges and options. What costs me on the average $5 to ship cost $9 with you. Then for a second item I need to ship separately that item costs $6.95 and shipping is $8.95. I cancelled that item and will buy it somewhere else. Getting good prices on cigars is great. Getting wrecked by the shipping completely spoils the on line experience. thanks Anthony E. Triner Sr.
We love The Cigar Hut. We have been shopping with Jim since 2007.
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Sheree Kimball 2009/11/19, 10:43 AM
Great products at the best price possible! Excellent customer service also.
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JH Bullard 2011/11/23, 08:06 PM
Always good quality, and always quick delivery.
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Krissy Hurley 2001/01/25, 12:17 PM
Thank you for the offer, but I believe I would rather have the Hemingway Signature Cigars. So I would like to cancel my order and receive my check back. In the future though, I will definitely do business with you and tell my friends what a great customer service program you have to offer. Thank you,
I like the huge selection of cigars to choose from
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Brian N 2012/01/13, 09:21 PM
I found exactly what I was looking for at a fair price.
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Harlan J. Blackstone 2001/02/04, 08:59 AM
Dear Sirs, It has come to my attention that I, in error, made duplicate orders. I thought they didn't get through and would try them again and now I find I have about three extra orders in two days. I do not know how to rectify this. I know I signed up for them but I just didn't know they were getting through, so I'd try again. Please advise me what we can do. I want to remain a good customer of yours because I love the cigars and your service and the prices. I recommend you to all my friends. Sincerely, Harlan J. Blackstone
(After speaking to Harlan, he decided to have them shipped anyway)
Nice site, easy to navigate. needs a sort by option though.
E. Hammond 2011/11/06, 07:12 PM
I have ordered cigars form other on line sources and have found this company to have the best value and freshness than any other. Never have had a bad experience or back order.
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Arnold Hryciuk 2001/05/30, 01:53 AM
Hi Jim , Last Friday I received my deluxe burl humidor. I am quite pleased with the quality, fit, and finish of it especially for such a low price. Thanks again for going the extra mile by getting your US warehouse to ship my order internationally by mail. It's nice to know there are still companies out there that take pride in good customer service. It was a pleasure doing business with you, thanks again.
I've got to say this is the best cigar store on the web. I have never been treated better by a salesman by the name of Jim, what a great guy not to mention he is very cigar smart. I buy the Macanudo seconds and if you can close your eyes and draw on one and tell the difference between the seconds and the ones that aren't your a better man than me. They are always fast and on time. Thanks Jim
My favorite cigars have arrived. For my Chinese university students I have posted an article on my web site http://chinaholisticenglish.org “Developing vs. Developed” about the difference between the single Chinese made cigar available within China, through the Government tobacco monopoly, and the free market selection offered by The Cigar Hut, I note that the stock of these are limited so I do not want to say too much about this absolutely fantastic cigar until my next order is filled. Yes I am being selfish. I want mine and yours can be on back order.
After looking at various cigar shops for a new humidor I decided to order one from your website. I just received the humidor yesterday and I am writing to compliment you on your speed of service and the quality of your products. Not only did I find exactly what I was looking for, but I paid about 50% of the retail price. It's great to find a company that still takes pride in quality and service.
I found my cigar shop. Ordered Sunday night and had the smokes on Wednesday! 2 day shipping? I love it. Great prices, great shipping, what more can you ask for?
