I just thought I would take the time to let you know. I looked and have dealt with several cigar companies. Their new trick is to rip people off on the shipping. So you will now be my first cigar company choice because of "honest shipping"
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Tommy Berry, Jr. 2005/09/29, 07:22 AM
Hey Jim...I wanted to tell you that your company has by far, the best web page in the cigar retail industry. I have purchased from many online cigar retailers and recently found yours. Your site is very well detailed and very easy to navigate around... and find what I am looking for. Thanks!!!
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David Oberlander 2007/06/11, 02:34 PM
I've used Cigar Hut for years. They are friendly and prompt. I've never had a problem with them. They have an exhaustive collection and outstanding customer service/shipping options. 10/10.
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Miryam 2000/12/12, 12:34 AM
Dear Jim,
Thanks so much for all your trouble. I know you really went out of your way to help me out and I really appreciate it.
Miryam
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Vidette Ryan 2018/11/08, 02:06 PM
Fantastic service. Excellent quality. Total reliable and I am purchasing for years and extremely happy. No hesitation in recommending the company.
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David S. 2003/06/25, 05:44 PM
Jim, Thank you for the quick reply! Your web site is an example of a very functional internet experience - my wife was impressed that she could educate herself and pick out the right humidor for me secretly because of your site. The delivery went smoothly, the product looks great and now your follow up is another example of total customer service. Thank you!
Easy to work with, was looking for a good cigar at a good price and found it at The Cigar Hut.
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Alan Clark 2012/02/24, 08:00 PM
Always a good place to shop
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Tony Marshall 2001/05/31, 12:42 PM
I did a Google search for Internet cigar merchants. Spent a few minutes price shopping and you were $30 less than the competition for the Ashton Maduro's I ordered. And about half what I would pay locally with all the taxes. Thanks!
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Corey Woods 2012/01/27, 07:41 PM
These cigars are exactly what I wanted! They were on time and The Cigar Hut made the whole experience very personal. Thank you all :)
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Steven Kosteriva 2012/01/07, 07:13 PM
Very good service. Quick service and shipping.
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Tyler W. 2011/10/21, 03:08 PM
You are the best. I recommend you to all my friends.
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Mario Garitta 2015/06/24, 11:54 AM
The products from this store are always as fresh as a spring rose on the 1st of May! The Cigar Hut is the only place I shop for cigars. No need to go anywhere else! The order comes right away and the staff always helps if there are any problems. I would give it a five star rating! G
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Brent Johnson 2009/05/06, 12:37 PM
I found my cigar shop. Ordered Sunday night and had the smokes on Wednesday! 2 day shipping? I love it. Great prices, great shipping, what more can you ask for?
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Donald Patterson 2021/09/09, 04:56 PM
Best place to order cigars. I have ordered at many outlets over the years. Stop wasting you time searching other sites and catalogs. They are attentive, professional and ship quickly. If you have a problem they work quickly to resolve your issues. Cigars are always fresh. Belly up to the bar and order from Cigar Hut. You will not regret.
Dear Sirs, It has come to my attention that I, in error, made duplicate orders. I thought they didn't get through and would try them again and now I find I have about three extra orders in two days. I do not know how to rectify this. I know I signed up for them but I just didn't know they were getting through, so I'd try again. Please advise me what we can do. I want to remain a good customer of yours because I love the cigars and your service and the prices. I recommend you to all my friends. Sincerely, Harlan J. Blackstone
(After speaking to Harlan, he decided to have them shipped anyway)
Hi Jim, This is great! I was down to my last 6 and the package was here when I got home from work this evening. They got here faster than the email with the tracking number! Thanks again for a job well done! Lyell
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Sady 2011/11/30, 06:19 PM
Nice site, easy to navigate. needs a sort by option though.
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C Turner 2012/04/07, 09:45 PM
I have always had a good experience. My order has been processed fast and accurately.
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Krissy Hurley 2001/01/25, 10:17 AM
Thank you for the offer, but I believe I would rather have the Hemingway Signature Cigars. So I would like to cancel my order and receive my check back. In the future though, I will definitely do business with you and tell my friends what a great customer service program you have to offer. Thank you,
