I like the huge selection of cigars to choose from
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Jerry Ung 2005/01/30, 01:36 PM
The Cigar Hut is a fantastic company. The staff is a very professional and polite. The best prices and the highest quality. You'll find them all here. I ordered some cigars that were relatively hard to get. Cigar Hut got them for me. Thanks Cigar Hut. I'm smoking my Cuban Crafters and lovin' them! Thanks again,
Nice site, easy to navigate. needs a sort by option though.
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Randy Besancon 2001/01/12, 06:18 PM
Thanks for your help. It is much appreciated.
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Brent Johnson 2009/05/06, 12:37 PM
I found my cigar shop. Ordered Sunday night and had the smokes on Wednesday! 2 day shipping? I love it. Great prices, great shipping, what more can you ask for?
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Pamela Holland 2011/12/03, 08:24 PM
I order cigars for my husband, who thinks they are great! Always arrive on schedule and in perfect condition
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Linda McC. 2012/02/29, 10:01 PM
Love Cigar Hut and Jim!
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Chris Webb 2001/04/09, 11:27 AM
Thank you for your previous assistance. I am still looking for some hard-to-find cigars for my home humidor. This is my weekly stock inquiry. I thank you again for taking the time to respond to me and to help further develop our business relationship. I sincerely appreciate fellow cigar enthusiasts who are professional business people, especially in light of how many unscrupulous retailers and suppliers are out there who like to price-gouge when certain cigars are in low supply. Live and learn right?
I must say thanks to you guys I am able to enjoy a decent stick at a reasonable price. I am retired and disabled living on a fixed income so as I said, big thanks.
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Tony Marshall 2001/05/31, 12:42 PM
I did a Google search for Internet cigar merchants. Spent a few minutes price shopping and you were $30 less than the competition for the Ashton Maduro's I ordered. And about half what I would pay locally with all the taxes. Thanks!
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Alberto A. 2011/08/22, 05:32 AM
Everything was above expectations. I will definitely recommend Cigar Hut.
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Brian Stephenson 2000/12/22, 09:33 PM
Dear Mr. Bullen, Many thanks. I will do business with you again and my friends will get a heads-up on your good business practices.
Respectfully, Brian Stephenson
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Carolyn Mariano 2012/02/05, 09:49 PM
Great Products and customer service.
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Stephen Eubanks 2011/12/12, 08:49 PM
This is the first time ordering from The Cigar Hut. The ordering process was easy. They had the cheapest price on the internet for this product.
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Donald Patterson 2016/07/19, 01:12 PM
If your looking for a great place to purchase your cigars, this is the place. In today's fast paced, get it done world they still remember what customer service is all about. If they have a problem, which is very rare, they fix it immediately. I had a delivery that was placed against my garage door. Needless to say when I backed out of my garage and yes right over the box of my favorite cigars, they were flattened. I email them and they immediately overnighted me a new box. No questions or "you should have looked" Plain and simply they made it right. It gave me reason to feel that customer service was still practiced by someone. Customer service is alive and well here. As an added bonus, they have great cigars !!!
Great products and even better service. Several orders ago there was a problem with the Postal Service (USPS) and my order was for 2 boxes of cigars. When it finally arrived only 15 cigars were there, the box was broken and of the 15 cigars, some flattened and a note from the postal service saying 'sometimes problems happen". Really. Cigar Hut immediately sent, overnight, 2 next boxes. This time UPS. GREAT SERVICE. They dealt with the Post Office. Made it right immediately. That's the type of customer service they provide.
Dear Sirs, It has come to my attention that I, in error, made duplicate orders. I thought they didn't get through and would try them again and now I find I have about three extra orders in two days. I do not know how to rectify this. I know I signed up for them but I just didn't know they were getting through, so I'd try again. Please advise me what we can do. I want to remain a good customer of yours because I love the cigars and your service and the prices. I recommend you to all my friends. Sincerely, Harlan J. Blackstone
(After speaking to Harlan, he decided to have them shipped anyway)
I have made several purchases from Cigar Hut over the past few years; each and every one was delivered rapidly and was exactly as expected. Thanks for the great service.