Switched to Cigar Hut after having issues with Thompson. So far I have been very pleased with them.
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Lee 2012/04/29, 11:10 PM
Thanks guys you have a great inventory
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R Kamrath 2011/12/09, 08:40 PM
This company is the one place I can get a specific item and will recommend this company and item.
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Anthony E. Triner Sr. 2012/03/01, 10:09 PM
I have been shopping with you through a friend and now by myself for some time. I love your cigars and your pricing is almost always competitive with competition. The only thing that bothers me and will push me to shop elsewhere is your shipping charges and options. What costs me on the average $5 to ship cost $9 with you. Then for a second item I need to ship separately that item costs $6.95 and shipping is $8.95. I cancelled that item and will buy it somewhere else. Getting good prices on cigars is great. Getting wrecked by the shipping completely spoils the on line experience. thanks Anthony E. Triner Sr.
Love the prices and it's so easy to surf the site. well done!
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G Maddux 2012/02/29, 10:05 PM
Have got cigars from you before and will use you again.
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B Williams 2011/12/20, 09:05 PM
I found what I wanted, and the price was good
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Donald Patterson 2018/06/04, 03:57 PM
If you’re looking for a place to purchase your cigars this would be the site. Not only do they provide quality products, in a timely manner, they are an absolute pleasure to work with. They still are a company that understands what customer service is really all about. That is hard to find in today’s “all about a buck business world”.
My experience has been nothing but good. Fresh cigars and quick shipping
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Jessica Montuori 2012/03/27, 10:26 PM
Easy to navigate, huge selection, great prices! Shipping's a little high but I will be using The Cigar Hut again
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M Frizzell 2012/04/06, 10:36 PM
Needed a cigar humidor for a gift. Shopped around quite a bit. Found the perfect model at The Cigar Hut at the best price.
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Alex Lomtev 2012/03/18, 10:23 PM
GREAT SELECTION................ESPECIALLY THE ALTERNATIVE CIGAR PRODUCTS..............LIKE THE 4-FER DEALS...............AL
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John B. 2011/09/26, 07:58 AM
Very accommodating site with quality products.
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Paul Griffith 2012/01/16, 09:24 PM
Good product at a good price. Quick delivery. Rarely have out of stock items.
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Juan Stringel 2012/03/05, 10:16 PM
Great place. Will recommend to friends
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Lori Ryan 2011/12/04, 08:28 PM
Buying gift and not all that knowledgeable about cigars. The website was set up so that i could find the info I needed to make my selection.
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D Smith 2012/05/02, 11:13 PM
Shipping is too high compared to other sites
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C Jett 2012/01/20, 09:34 PM
Your service is excellent.
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David S. 2003/06/25, 05:44 PM
Jim, Thank you for the quick reply! Your web site is an example of a very functional internet experience - my wife was impressed that she could educate herself and pick out the right humidor for me secretly because of your site. The delivery went smoothly, the product looks great and now your follow up is another example of total customer service. Thank you!
If your looking for a great place to purchase your cigars, this is the place. In today's fast paced, get it done world they still remember what customer service is all about. If they have a problem, which is very rare, they fix it immediately. I had a delivery that was placed against my garage door. Needless to say when I backed out of my garage and yes right over the box of my favorite cigars, they were flattened. I email them and they immediately overnighted me a new box. No questions or "you should have looked" Plain and simply they made it right. It gave me reason to feel that customer service was still practiced by someone. Customer service is alive and well here. As an added bonus, they have great cigars !!!
