Just wanted to send you a line and tell you thank you. Your prices, ease of ordering and timely shipping are super. Also, you always have what I want in stock. Thanks again. .
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Dustin Jesberger 2011/12/17, 08:56 PM
What a fantastic selection, and quality! Just a great website.
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Alan Clark 2012/02/24, 10:00 PM
Always a good place to shop
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Lyell Chapman 2001/01/17, 10:12 AM
Thanks...I ordered 2 this time!!!!
And, I'll do it again and again. I've found that the seconds are just as good as the ones with the band. I'm running about 5% seconds in the first quality Macanudo Ascots I buy at my local cigar store. Strangely enough, only 2 out of the last 100 seconds I bought were strange. One just had way too much wrapper on it (almost like it was double wrapped) and the other was rolled backwards (it unrolled as I smoked it...but then, I may have lit the wrong end!!) All in all, I'm very very pleased with your seconds. There seems to be a variety that I like too...true ascots, robustos, and maduros all in the same package. I personally like it a lot, as I generally buy Ascots, but sometimes like a change to Maduro or Robust. I can't say THANKS enough times or in enough ways!! LDC.
This is a very easy website to navigate and the check out process went very smoothly.
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R. Galver 2011/10/11, 12:05 PM
Good site, good selection, good shipping options.
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D. Irban 2011/09/26, 01:52 PM
Great place to shop
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G Maddux 2012/02/29, 10:05 PM
Have got cigars from you before and will use you again.
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Nancy Harju 2012/03/20, 10:25 PM
Great site, great prices. Had just what I wanted and it was easy to find.
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Gary G. 2011/05/21, 09:05 PM
We had an initial problem but the owner took care of it and I appreciate his willingness to work with me. It made me a appreciative customer.
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David S. 2003/06/25, 05:44 PM
Jim, Thank you for the quick reply! Your web site is an example of a very functional internet experience - my wife was impressed that she could educate herself and pick out the right humidor for me secretly because of your site. The delivery went smoothly, the product looks great and now your follow up is another example of total customer service. Thank you!
Wow! Very fast service, even with a Government mule delivering. I just received my sticks and couldn't wait to tear into the box. As I lit up, Bob Marley came on iTunes - adding to the ambiance even though it's 39 degrees out. I think I've just found my "everyday" smoke. I can't share which one - I want to guard against demand. Sincerely, great prices and speedy service. I'd like to see a Cigar Hut T-shirt on your site so that I can display my allegiance. Well done!
I've used Cigar Hut for years. They are friendly and prompt. I've never had a problem with them. They have an exhaustive collection and outstanding customer service/shipping options. 10/10.
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JH Bullard 2012/04/01, 10:33 PM
The quality, the price, availability, ease, and always a consistent product and smoke. thanks
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Carolyn M. 2011/07/08, 06:48 AM
Great Service and Product please keep up the good work
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Freddie Cook 2011/11/25, 08:11 PM
I have found my dealings fully satisfying by quality and pricing.
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Carl Gaeckler 2012/02/03, 09:47 PM
I've been very happy with their products and prices.
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Donald Patterson 2016/07/19, 01:12 PM
If your looking for a great place to purchase your cigars, this is the place. In today's fast paced, get it done world they still remember what customer service is all about. If they have a problem, which is very rare, they fix it immediately. I had a delivery that was placed against my garage door. Needless to say when I backed out of my garage and yes right over the box of my favorite cigars, they were flattened. I email them and they immediately overnighted me a new box. No questions or "you should have looked" Plain and simply they made it right. It gave me reason to feel that customer service was still practiced by someone. Customer service is alive and well here. As an added bonus, they have great cigars !!!
Dear Mr. Bullen, Many thanks. I will do business with you again and my friends will get a heads-up on your good business practices.
Respectfully, Brian Stephenson
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Donald Patterson 2019/07/23, 04:44 PM
Once again, sitting on the patio after golf, I listened to friends complain about the lack of service they receive from companies they order their cigars from. I tell them if they want great service, a great product at good prices they need to shop at the Cigar Hut. This is the company who “service” is their middle name. So stop the complaining get on your damn self ounce and order from a place that provides great service Or quit complaining to me.